Question Game — support
Family Cards is a pass-the-phone question game for families. One phone or iPad, two to six players, no account, no internet needed.
Questions, bugs, a question card that felt off, or an idea for a deck — email yako@yako.dev. I read everything and usually reply within a couple of days.
The easiest way is Send feedback in the app's Settings (the gear on the home screen). It opens an email that already has your app version, iOS version and device model in it. If you write from somewhere else and are reporting a bug, please add those, plus what you were doing when it happened.
No. The game runs on your device. You can play on a plane, in a car, or anywhere with no signal. You only need a connection to buy a deck or restore your purchases.
Two to six. One phone or iPad gets passed around — everyone plays from the same device.
Each card names one player, for example “What would Mom say is her dream vacation?” Everyone else guesses out loud. Mom then reveals her real answer and taps whoever guessed right. Each of them gets a point. Then the next card comes up.
If the guesses dry up, tap Stuck? Show 4 ideas on the card to get people talking again. Settings → How to play has the full rules.
20 decks with 50 questions each:
All About Me is free for everyone. The other decks are one-time purchases. If you had Family Cards before version 1.2, Favorite Things (it used to be called Family Favorites) stays free for you.
29, including English, Spanish, French, German, Portuguese, Italian, Dutch, Polish, Ukrainian, Russian, Arabic, Hebrew, Hindi, Japanese, Korean, Simplified and Traditional Chinese. The app follows your device's language. To play in another one, go to Settings → Language.
The widget shows a new question about someone in your family every day. Tap it to start a game on that card.
Touch and hold an empty spot on your Home Screen until the apps jiggle. Tap Edit, then Add Widget. Search for Family Cards, pick a size, then tap Add Widget. It fits on the Lock Screen too: touch and hold the Lock Screen, tap Customize, tap Lock Screen, then tap the space under the clock. The same steps are in Settings → Home Screen widget.
Tonight's card is an optional reminder at dinner time with one question for the table. It is off until you turn it on. To change the time or the days, or to turn it off, go to Settings → Tonight's card and switch off Dinner-time reminder.
Delete the app. Everything the game stores — player names, scores, which cards you have seen — lives only on your device and goes with it. Decks you bought are not lost: Restore purchases brings them back. See the privacy policy for the full picture.
Yes. Every question was written for parents and kids to play together. There is nothing to skip past, no chat, no ads, and no way for anyone outside the room to reach you through the game. Purchases go through Apple, so Ask to Buy works as usual.
You pay once and the deck is yours. There is no subscription. Apple handles the payment. If you use Family Sharing, everyone in your family group gets the decks you buy.
Open Settings (the gear on the home screen) and tap Restore purchases. You can also tap Restore purchases on any locked deck. Make sure you are signed in with the same Apple Account you bought the deck with.
Still locked? Tap Send feedback in Settings. The email it opens has your purchase ID in it, so I can check what went wrong.
Apple handles all payments, so refunds go through Apple: go to reportaproblem.apple.com, sign in, and pick the purchase. I can't give refunds myself, but I'm happy to help if something didn't work.